From individual buy-to-let investors to estate agencies managing 50+ properties — see how we've helped London's property market stay compliant.
Meridian Property Management, a South London letting agency, was managing 54 residential properties across Clapham, Brixton and Streatham. Their compliance process was entirely manual — chasing engineers, storing paper certificates and missing renewal deadlines with no system in place.
In early 2025, two properties failed an audit due to lapsed EICRs. The landlord clients were furious. Meridian's director, Rachel, knew they needed a single, reliable supplier who could handle everything.
Landlord Safety Hub onboarded Meridian to our Agent Portal in under 48 hours. We completed a full compliance audit across all 54 properties, prioritising the 11 that had certificates expiring within 60 days. Within two weeks, every property was compliant.
"Before Landlord Safety Hub, compliance was honestly the most stressful part of our job. Now it's completely hands-off. The portal reminds us before anything expires, and the engineers always show up when they say they will." — Rachel Hughes, Director, Meridian Property Management
Michael is a full-time secondary school teacher who owns seven buy-to-let properties in Hackney and Bethnal Green. Managing compliance alongside a demanding job was a constant source of stress.
His previous electrician took 2–3 days to send certificates. Two of his properties had failed EICRs that needed remediation, and he wasn't sure where to start. Every day without a certificate was a day he couldn't re-let.
Michael booked all seven properties with Landlord Safety Hub over a single phone call. We scheduled four visits across two days, handled the remediation work on the two failing properties, and had all certificates — including two satisfactory EICRs after remediation — in his inbox within 72 hours.
He now uses our portal for automatic renewal reminders and books online in under two minutes each time a certificate is due.
"I was losing roughly £80/day on one property waiting for a certificate. These guys sorted everything in two days flat. The bundle pricing saved me over £300 compared to what I was paying separately. I've recommended them to every landlord I know." — Michael T., Landlord, Hackney & Bethnal Green
Greenfield Property Group operates a large House of Multiple Occupation in Islington — 12 rooms across four floors. HMO compliance is significantly more complex than standard buy-to-let: more frequent EICR requirements, individual room fire alarm systems, and a local authority licensing scheme with strict documentation requirements.
Their previous provider couldn't manage the coordination required to inspect all 12 units without disrupting tenants. Inspections would drag across multiple days, with certificates arriving piecemeal and no single certificate covering the whole property.
We assigned a dedicated engineer team to the property and completed the full HMO inspection in a single day, working around tenant schedules. Our project manager handled communication with all 12 tenants directly. A single comprehensive EICR was issued by 6pm the same day, alongside individual fire alarm compliance reports for each floor.
"The level of coordination was outstanding. Our tenants barely noticed the engineers were there. We had a full set of compliant certificates the same evening. This is now the only way we manage compliance for our HMOs." — David K., Director, Greenfield Property Group
